Tickets for all events are available at the Times Union Center Box Office or online at ticketmaster.com.
The Arena and box office are wheelchair and handicapped-accessible; for more information, go to our accessibility page.
You may purchase handicapped-accessible seating in person at the Times Union Center Box Office during normal business hours or by calling toll-free (866)308-3394.
Cash, Mastercard, Visa, American Express and Discover cards are accepted at the Times Union Center Box Office.
Discounts for groups are offered at select shows. When group sales are available, the information on how to purchase tickets will be listed on the individual event page. If there is no contact information, unfortunately group sales are not available.
If you have tickets that you have purchsed at our box office for a cancelled or postponed event due to COVID-19 are able to receive a refund. Please fill out the form here and our Box Office will get back to you with further instructions. You can also mail your tickets and contact info (name, address, phone number and email) to Times Union Center Box Office / 51 South Pearl St / Albany, NY 12207. If you purchased your tickets online through Ticketmaster, you must contact Ticketmaster for a refund.
**PLEASE NOTE** IF AN EVENT IS RESCHEDULED, YOUR TICKETS WILL BE GOOD FOR THE NEW DATE. THERE IS NO NEED TO RETURN YOUR ORIGINAL TICKETS IF YOU PLAN ON ATTENDING THE NEW DATE.