COVID-19 Update

Updates from the Box Office

Due to COVID-19, beginning Monday, March 23rd the Times Union Center Box Office will be closed in an effort to keep our staff healthy.  If you need a refund for a cancelled event , and you purchased your tickets at the box office, please click here and fill out the form.  If you purcahsed your tickets throught you must contact Ticketmaster for a refund.

Postponements and Cancellations

  • NCAA Men's Basketball 1st & 2nd Rounds, March 19 & 21 | CANCELED
  • An Evening with Michael Buble, March 22 | RESCHEDULED FOR MARCH 11, 2021
  • NCAA Men's Hockey Regional, March 28 & 29 | CANCELED
  • WWE Presents Friday Night Smackdown, May 1 | CANCELED
  • Dude Perfect, June 25th | RESCHEDULED FOR JULY 2, 2021
  • truTV Impractical Jokers “The Scoopski Potatoes Tour” Starring The Tenderloins, July 8th | RESCHEDULED FOR AUGUST 28, 2021
  • Roger Waters: This is Not a Drill, July 25 | POSTPONED
  • Justin Bieber: Changes Tour, August 26 | CANCELED
  • Def Leppard 20/20 Vision Tour, September 21 | CANCELED

Times Union Center Responds to Inquiries Related to COVID-19

ALBANY, NY – The Times Union Center continues to closely monitor the latest developments regarding the Coronavirus (COVID-19) globally and any potential impact it may have on our day-to-day operations. In response to growing awareness and concern, the Times Union Center continues to follow the precautionary guidelines of the CDC and other public health organizations, which include:

  • Increased signage outlining advisable precautions (e.g. frequent handwashing, safety recommendations, etc.)
  • Regular cleaning of high touch point areas such as, escalator handrails, stair railings, door handles, purchase devices and elevator buttons with CDC recommended products.
  • Regular cleaning and sanitizing of facility public spaces and rest rooms.
  • Adding additional hand sanitizer stations in various locations throughout the
  • facility.

Providing a safe environment for our clients, visitors, guests and staff is our top priority. Through public health organizations such as, the Center for Disease Control (CDC) and the World Health Organization (WHO) we are staying abreast of the latest updates and developments as they occur. We are also in close communication with our local public health and government officials to determine what additional safeguards may need to be implemented.

This is an evolving situation, and rest assured that any actions we take will be consistent with guidelines from these agencies. Please continue to visit our website to learn of any changes to the event schedule as they become available.