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Employment

The Times Union Center's success is due in part to its excellent staff. Our team is committed to keeping The Times Union Center "Upstate New York's Premier Sports & Entertainment Facility."

The Administrative Offices are located at:
Times Union Center
Attn: HR
51 S. Pearl St., Albany, NY 12207
Phone: (518) 487-2000

Thank you for your interest in SMG /Times Union Center.

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Job Title:                             Utility Worker/Zamboni Driver - Part Time

Department:                             Operations

Reports To:                               Operations Manager

FLSA Status:                             Non-exempt

SUMMARY: Set up and break down for facility events. Drive zamboni during hockey games.

ESSENTIAL DUTIES & RESPONSIBILITIES: Perform general physical labor associated with set up and break down for events i.e. laying turf, installing basketball floor, making ice. Maintain locker room areas.  Make repairs as directed by the Operations Manager. Operate a forklift truck. Drive zamboni during hockey games maintaining the ice to AHL and/or NCAA standards. All other duties as assigned.

SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities.

QUALIFICATIONS: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

KNOWLEDGE, SKILLS & ABILITIES: Mechanical aptitude preferred. Prior experience driving a Zamboni machine helpful.  Previous facility operations experience a plus. Good communication and interpersonal skills necessary. HS diploma/GED preferred. Must have access to reliable transportation.

OTHER QUALIFICATIONS: Requires ability to work flexible hours including nights, weekends and holidays, in addition to normal business hours.

Please submit applications by 1/13/17 to:

Anna.marciano@timesunioncenter-albany.com

Or in person at the SMG office located at 51 S. Pearl Street Albany, NY.

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Job Title:                Guest Services Representative- Part Time

Department:                           Guest Services

Reports To:                            Event Security Manager

FLSA Status:                          Non-Exempt

SUMMARY: Represent the Arena to the general public. Part time, events only. Nights and weekends.

ESSENTIAL DUTIES & RESPONSIBILITIES: Maintain a courteous and professional demeanor at all times. Ensure that patrons enter and exit the building in an orderly fashion.  Maintain clear aisle at all times. Provide assistance in an emergency evacuation. Maintain the rules and regulations of the building. Exercise restraint and patience when dealing with a disruptive patron.  Scan tickets using the Ticketmaster scanning devices. Direct patron location requests. Communicate to Security Supervisor any patron actions that may be disruptive or inappropriate. Advise supervisors of any patron accidents. Patrol designated section during event. All other duties as assigned.

SUPERVISORY RESPONSIBILITIES: This position does not have supervisory responsibilities.

QUALIFICATIONS: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

KNOWLEDGE, SKILLS & ABILITIES: Good communication skills.  Employee must be at least 18 years old.  Prior Customer service experience required. HS Diploma/GED required. Must have access to reliable transportation.

                                                                                                                                              

Job Title:                  Change Over Laborer - PT

Department:                           Operations

Reports To:                            Change over Foreman

FLSA Status:                          Non-exempt

SUMMARY: Set up and break down for facility events.

ESSENTIAL DUTIES & RESPONSIBILITIES: Perform general physical labor associated with set up and break down for events i.e. laying turf, installing basketball floor, making ice. Maintain locker room areas.  Perform functions as directed by the lead man and/or changeover foreman.  All other duties as assigned.

SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities.

QUALIFICATIONS: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

KNOWLEDGE, SKILLS & ABILITIES: Mechanical aptitude preferred.  Previous facility operations experience a plus. Good communication and interpersonal skills necessary. HS diploma/GED preferred. Must have access to reliable transportation.

OTHER QUALIFICATIONS: Requires ability to work flexible hours including nights, weekends and holidays, in addition to normal business hours.

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Albany Capital Center Jobs:

Job Title:         Housekeeping Staff

Department:    Operations

Reports To:     Housekeeping Supervisor

FLSA Status:  Part-Time

 

SUMMARY: This position performs a multitude of physical tasks for general and specialized cleaning of the Albany Capital Center. 

 

ESSENTIAL DUTIES & RESPONSIBILITIES: Clean all areas of the Facility including, but not limited to, floors, bathrooms, walls, windows, offices, stairs, seating areas and ramps and walkways located inside and outside. Follow policies and procedures for the Housekeeping team. Operate Facilities equipment including, but not limited to, hand and power-tools, floor scrubbers, sweepers, vacuums etc. Fully understand the Facility layout to maximize usage (i.e., storage, cleaning methods, etc.). Assist with implementing a routine preventive cleaning / maintenance program for the interior and exterior of the Facility. Assist staff as needed in all areas of Operations, performing other tasks as assigned.

 

QUALIFICATIONS: Demonstrated ability to perform various physical tasks; knowledge of cleaning and custodial methods and techniques including the use of chemicals and equipment; Previous custodial experience in a similar facility preferred.  Reasonable accommodations will be considered for those with disabilities.

 

KNOWLEDGE, SKILLS, & ABILITIES: Demonstrated knowledge of cleaning and custodial methods. Ability to perform physical labor and operate mechanical equipment. Ability to access all areas of the Facilities. The ability to handle a heavy work load in a hectic environment. Requires ability to work flexible hours including nights, weekends and holidays.

 

To Apply

This position offers a competitive salary and benefit package.  Please send a copy of your most recent resume and cover letter which includes salary requirements to:

 

Recruiter: Anna Marciano

Email Address: hr@timesunioncenter-albany.com

Facility Name: Albany Capital Center

Facility Address: 55 Eagle Street

City, State, Zip: Albany, NY, 12207 

Fax Number: 518-487-2020

Mailing Address: ACC c/o Times Union Center 51 S. Pearl Street Albany, NY   12207.

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Job Title:               HVAC/Maintenance Technician

Department:         Operations

Reports To:           Operations Manager

FLSA Status:        Full-Time

 

SUMMARY: This position assists the Operations Department with maintaining, controlling and monitoring all mechanical systems of the Albany Capital Center. 

 

ESSENTIAL DUTIES & RESPONSIBILITIES: Preventive maintenance and repairs on all Facilities systems. Maintain and repair HVAC, plumbing, painting and other equipment and materials as necessary, including, but not limited to, design, purchase and installation of systems. Maintain building structure, hardware and various vehicles (i.e., forklift, aerial lift, sweepers, scrubbers vacuums, etc.). Operate equipment including, but not limited to, forklift, hand tools, aerial lift, power tools and pickup truck. Understand and train staff concerning use of the Facilities systems including, but not limited to, lighting, HVAC controls, and sound system. Fully understand technical operations of all equipment in the Facilities. As scheduled, assist in operating the Facilities during event and non-event modes as efficiently as possible. Assist with event set-up and tear down as necessary. Assist, as scheduled, in the load-in, set-up and load-out of decorators and exhibitors, handling client’s contractual electrical/HVAC service needs. Develop and submit lists of necessary repairs and improvements. Assist staff as needed in all areas of Operations, performing other tasks as assigned.

 

QUALIFICATIONS: Demonstrated knowledge of building maintenance functions and various technical areas including carpentry, electrical, refrigeration, HVAC, plumbing, painting and cleaning; technical knowledge of various tools and equipment needed to perform tasks in these areas. Previous experience in a similar facility environment and/or a technical degree in engineering or a vocational certificate preferred. OSHA 10 or OSHA 30 preferred. Reasonable accommodations will be considered for those with disabilities.

 

KNOWLEDGE, SKILLS, & ABILITIES: Demonstrated knowledge of HVAC systems and building maintenance functions. Demonstrated knowledge of all Occupational, Safety and Health guidelines. Ability to perform physical labor and operate mechanical equipment. Ability to access all areas of the Facilities. The ability to handle a heavy work load in a hectic environment. Requires ability to work flexible hours including nights, weekends and holidays.

To ApplyThis position offers a competitive salary and benefit package.  Please send a copy of your most recent resume and cover letter which includes salary requirements to:

 

Recruiter: Anna Marciano

Email Address: hr@timesunioncenter-albany.com

Facility Name: Albany Capital Center

Facility Address: 55 Eagle Street

City, State, Zip: Albany, NY, 12207 

Fax Number: 518-487-2020

Mailing Address: ACC c/o Times Union Center 51 S. Pearl Street Albany, NY   12207.

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We are looking for two secutiry guards!                                              

Job Title:                                  Security Guard

Department:                             Security

Reports To:                              Director of Operation/Event Security Manager

FLSA Status:                            Non-exempt

 

SUMMARY: Assure the well-being and safety of employees, tenants, contract labor, and patrons at the Arena.

 

ESSENTIAL DUTIES & RESPONSIBILITIES: Maintain a courteous and professional demeanor at all times. Keep safe from harm all patrons and fellow employees. Assist any employee or patron that has sustained an injury. Assure that patrons enter and exit the building in an orderly fashion.  Maintain the rules and regulations of the building. Maintain safety of high risk positions in the building such as barricade, dressing room hallway and player benches. Assure that all visitors and employees sign in properly. Monitor building systems such as the fire alarms, HVAC, lighting, escalators and elevators and report problems. Monitor and patrol walkway from Times Union Center to Empire State Plaza. Make building rounds to ascertain the safety and security of the building.

 

SUPERVISORY RESPONSIBILITIES: This position does not have supervisory responsibilities.

 

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

KNOWLEDGE, SKILLS & ABILITIES:

Good communication skills.  Employee must be at least 18 years old.  Prior security experience helpful. Must be a NYS Licensed Security Guard. HS Diploma/GED required. Must have access to reliable transportation.

 

PHYSICAL DEMANDS: This position will require a large amount of walking, climbing, stooping, and possibly heavy lifting. Position requires work in both indoor and outdoor settings. This position may be confrontational.

 

 

To Apply

This position offers a competitive salary and benefit package.  Please send a copy of your most recent resume and cover letter which includes salary requirements to:

 

Recruiter: Anna Marciano

Email Address: hr@timesunioncenter-albany.com

Facility Name: Albany Capital Center

Facility Address: 55 Eagle Street

City, State, Zip: Albany, NY, 12207 

Fax Number: 518-487-2020

 

SMG is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

 


 

SMG is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.
VEVRAA Federal Contractor.

 

An application and confidential voluntary questionnaire are available for download below:

Job Application

Confidential Voluntary Questionnaire

Please download, complete and submit by one of the following:
Mail: Times Union Center, Attn: Human Resources, 51 S. Pearl St., Albany, NY 12207
In person: Times Union Center, 51 S. Pearl St., Albany, NY 12207
           During normal business hours, Mon.- Fri., 9:00am-5:00pm, excluding holidays
Fax: 518-487-2020, attn: Human Resources
Emailanna.marciano@timesunioncenter-albany.com