The Times Union Center's success is due in part to its excellent staff. Our team is committed to keeping The Times Union Center "Upstate New York's Premier Sports & Entertainment Facility."
The Administrative Offices are located at:
Times Union Center
51 S. Pearl St., Albany, NY 12207
Phone: (518) 487-2000
Thank you for your interest in SMG /Times Union Center.
Currently we are accepting applications/resumes for the following positions:
Guest Services Representative - PT
Maintain a courteous and professional demeanor at all times. Ensure that patrons enter and exit the building in an orderly fashion. Maintain clear aisles at all times. Provide assistance in an emergency evacuation. Maintain the rules and regulations of the building. Exercise restraint and patience when dealing with a disruptive patron. Scan tickets using the Ticketmaster scanning devices. Direct patron location requests. Communicate to Security Supervisor any patron actions that may be disruptive or inappropriate. Advise supervisors of any patron accidents. Patrol designated section during event. All other duties as assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Resonable accomodations may be made to enable individuals with disabilities to perform the essential functions.
Good communication skills. Employee must be at least 18 years old. Prior customer service experience required. HS Diploma/GED required. Must have access to reliable transportation.
Utility Worker - PT
Perform general physical labor associated with set up and break down for events, i.e. laying turf, installing basketball floor, making ice. Maintain locker room areas. Perform functions as directed by the lead man and/or changeover foreman. All other duties as assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accomodations may be made to enable individuals with disabilities to perform essential functions.
Mechanical aptitude perferred. Pervious facility operations experience a plus. Good communication and interpersonal skills necessary. HS diploma/GED preferred. Must have access to reliable transportation.
Requires ability to work flexible hours including nights, weekends and holidays, in addition to normal business hours.
HVAC Technician - FT
Oversee and conduct periodic general preventative maintenance on the mechanical, electrical, HVAC, boiler plant, ice plant equipment and plumbing systems.
Conduct general building maintenance, as needed.
Monitor operation of the HVAC systems, identifying potential problems, and taking corrective action where appropriate.
Assist in the development and implementation of Standard Operating Procedures.
Be responsive to tenant requests in the areas of safety, plumbing, mechanical, electrical and environmental needs through both personal contact and work order systems.
Maintain and adequate inventory of spare parts and supplies, prepare requisition forms for purhcases and pick up supplies and materials from vendors.
Perform repairs and maintenance tasks such as; rebuild various items; motors, compressors and ice machines; re-lamping, replacing ceiling tiles, filters, carpentry and belts as required.
Adhere to OSHA, NFPA and other applicable safety codes.
Operate, maintain and repair all building mechanical, electrical, HVAC and plumbling systems.
Operate equipment such as light trucks, pallet jacks, forklifts, scrubbing machines or other light power driven equipment.
Other duties as assigned.
Prior HVAC training and experience required. Refrigerant Certification is also needed.
Must have prior maintenance and plumbing experience.
Have a strong interest and aptitude for mechanical and/or electrical repairs and maintenance.
Have excellent customer service skills.
Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment.
Ability to handle multiple projects.
Know general techniques in plumbing, electrical wiring and ventilating systems to be able to assist the HVAC and Electrical technicians as needed.
Have an understanding of door hardware, locks, key machine, door closers, etc.
Electrician - FT
Develop, operate and maintain all electronic systems. Must have working knowledge of computers and extensive knowledge of building electrical codes.
Operate and maintain computerized fire alarm and lighting systems. Perform monthly generator test. Read and document meter readings. Troubleshoot all electrical problems as they occur. Work with production manager of show to assure that all show electrical needs are met. Maintain all PM programs related to the building's electrical system. All other duties as assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or abililty required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
2-4 years prior field experience. Must be certified through an apprentice program. High voltage (440/227) experience required. Must be familiar with blue prints and have knowledge of local building codes. Requires the ability to work flexible hours, including nights, weekends and holidays in addition to normal business hours.
While performing the duties of the job, the employee is regularly required to use hands to finger, handle or feel with hands and arms; climb or balance and stoop, kneel, crouch or crawl to access electrical systems. The employee must frequently lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision for inspection of electrical systems and repairs.
SMG is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.
VEVRAA Federal Contractor.
An application and confidential voluntary questionnaire are available for download below:Mail: Times Union Center, Attn: Human Resources, 51 S. Pearl St., Albany, NY 12207 In person: Times Union Center, 51 S. Pearl St., Albany, NY 12207 During normal business hours, Mon.- Fri., 9:00am-5:00pm, excluding holidays Fax: 518-487-2020, attn: Human Resources Email: HR@timesunioncenter-albany.com