Access for Wheelchair Users and Mobility-Impaired Patrons
One exterior access ramp at the southeast corner (South Pearl and Hudson Streets) affords access to the Times Union Center Box Office and exterior elevator, which travels between the Center and concourse levels. Wheelchair users and mobility-impaired should use this elevator to enter and exit. The Beaver Street entrance to the Center atrium is at ground level, providing access to the box office and exterior elevator. One box office window has been designated for wheelchair users. All telephones and drinking fountains are also designated for wheelchair users.
You may purchase handicapped-accessible seating in person at the Times Union Center Box Office during normal business hours or by calling toll-free (866) 308-3394.
Handicap parking is available at surrounding parking garages. If walking is difficult, it is suggested that a mobility impaired patron be dropped off in front of Times Union Center.
A full-service first aid station on the Center concourse will be supplemented by roving emergency medical technicians. Please contact an usher if you need medical assistance.